Privacy Policy

Welcome to Vectra Security Solutions Limited ("we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, visit our website, or use our services.

If you have any questions about this policy or your personal data, please contact us at:
📧 info@vectrasecuritysolutions.com

Vectra Security Solutions Limited is a provider of cybersecurity and IT security services. Our registered office is located in [Insert Registered Address].
We are the data controller responsible for the personal information collected through our website and in connection with our services.

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, job title, and company name.
   
• Technical Data: IP address, browser type, operating system, and information about how you use our website.
   
• Communication Data: Information you provide when contacting us by email or through our website forms.
   
• Service Data: Information necessary for providing our security services, such as system logs, audit data, or security event information.
   

We do not intentionally collect sensitive personal data unless it is strictly necessary for service delivery and with your explicit consent.

We use your personal information to:

• Provide and manage our cybersecurity services.
   
• Respond to your inquiries or support requests.
   
• Improve our website, services, and communications.
   
• Send relevant updates, newsletters, or marketing materials (only if you have opted in).
   
• Comply with legal or regulatory obligations.
   

We process your data based on one or more of the following lawful bases:

• Performance of a contract
   
• Legitimate interests
   
• Compliance with a legal obligation
   
• Consent (where applicable)
   

We do not sell or rent your personal data.
However, we may share it with:

• Service providers who support our operations (e.g., hosting, IT support, email delivery).
   
• Regulatory or law enforcement bodies if required by law.
   
• Business partners or subcontractors assisting in service delivery, under strict confidentiality agreements.
   

All third parties are required to respect the security of your data and process it only in accordance with applicable laws.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. This includes encryption, access controls, and regular security reviews.

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Once data is no longer required, it will be securely deleted or anonymised.

Depending on your jurisdiction (e.g., under the UK GDPR or EU GDPR), you may have the following rights:

• Access – Request a copy of the personal data we hold about you.
   
• Correction – Request that we correct or update your information.
   
• Erasure – Request that we delete your personal data.
   
• Restriction – Request restriction of processing in certain circumstances.
   
• Objection – Object to processing based on legitimate interests or direct marketing.
   
• Data Portability – Request to transfer your data to another organization.
   

To exercise any of these rights, please contact us at info@vectrasecuritysolutions.com.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority (e.g., the Information Commissioner’s Office (ICO) in the UK).

If we transfer personal data outside the UK or European Economic Area (EEA), we ensure it is protected using appropriate safeguards, such as approved standard contractual clauses or equivalent mechanisms.we," "our," "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, visit our website, or use our services.

If you have any questions about this policy or your personal data, please contact us at:
📧 info@vectrasecuritysolutions.com

Vectra Security Solutions Limited is a provider of cybersecurity and IT security services. Our registered office is located in [Insert Registered Address].
We are the data controller responsible for the personal information collected through our website and in connection with our services.

We may collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, job title, and company name.
   
• Technical Data: IP address, browser type, operating system, and information about how you use our website.
   
• Communication Data: Information you provide when contacting us by email or through our website forms.
   
• Service Data: Information necessary for providing our security services, such as system logs, audit data, or security event information.
   

We do not intentionally collect sensitive personal data unless it is strictly necessary for service delivery and with your explicit consent.

We use your personal information to:

• Provide and manage our cybersecurity services.
   
• Respond to your inquiries or support requests.
   
• Improve our website, services, and communications.
   
• Send relevant updates, newsletters, or marketing materials (only if you have opted in).
   
• Comply with legal or regulatory obligations.
   

We process your data based on one or more of the following lawful bases:

• Performance of a contract
   
• Legitimate interests
   
• Compliance with a legal obligation
   
• Consent (where applicable)
   

We do not sell or rent your personal data.
However, we may share it with:

• Service providers who support our operations (e.g., hosting, IT support, email delivery).
   
• Regulatory or law enforcement bodies if required by law.
   
• Business partners or subcontractors assisting in service delivery, under strict confidentiality agreements.
   

All third parties are required to respect the security of your data and process it only in accordance with applicable laws.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. This includes encryption, access controls, and regular security reviews.

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Once data is no longer required, it will be securely deleted or anonymised.

Depending on your jurisdiction (e.g., under the UK GDPR or EU GDPR), you may have the following rights:

• Access – Request a copy of the personal data we hold about you.
   
• Correction – Request that we correct or update your information.
   
• Erasure – Request that we delete your personal data.
   
• Restriction – Request restriction of processing in certain circumstances.
   
• Objection – Object to processing based on legitimate interests or direct marketing.
   
• Data Portability – Request to transfer your data to another organization.
   

To exercise any of these rights, please contact us at info@vectrasecuritysolutions.com.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority (e.g., the Information Commissioner’s Office (ICO) in the UK).

If we transfer personal data outside the UK or European Economic Area (EEA), we ensure it is protected using appropriate safeguards, such as approved standard contractual clauses or equivalent mechanisms.